The S G Smith Motor Group founded in 1938 has been synonymous with the Motor Trade in South London for over 70 years.
S G Smith established with a reputation for being fully committed to the highest standards of Customer Experience. The Group combines the benefits of private family ownership with sufficient size and scale to be totally competitive in today’s highly contested Vehicle market both in Sales and Aftersales.
Ms JASMIN MAIER
- Crown Point Volkswagen - 25/01/2013
Good service from qualified staff.
Mr Alan May
- Crown Point Volkswagen - 04/01/2013
Everything we asked about, they would give us the information. Nothing was too much trouble for them. It was very straight forward and there were no hiccups. Everything went as they said it would.
Mr David Mulvaney
- Crown Point Volkswagen - 07/01/2013
They were very helpful, friendly, warm and attentive. As soon as you walk through the door, they say how can I help you, would you like a drink? My car was cleaned. Just going that bit further.
Mr Iain Watson
- Crown Point Volkswagen - 25/01/2013
Prompt service. No hidden costs. On the spot and reasonably priced puncture repair. Pleasant staff.
Mr Manny Shah
- Crown Point Volkswagen - 14/02/2013
Customer service staff are very helpful and dealt with all my repair/service promptly. Resolved the fault in first visit.
Mr Stacey
- Crown Point Volkswagen- 06/02/2013
Staff friendly and work done well. Good advice. Reception good and staff phoned to say what had to be dine and when the car would be ready.
Mr Peter Fletcher
- Beddington Mercedes
Say a big thank you to your local team here at Croydon which is managed by Jackie. It has been my pleasure to have witnessed an exemplary support in service from Jackie’s team Could you please pass on my thanks to Jackie, Lisa, Kathy, Terry, Belinda, Chris and Lee.
Ms Jayne Cottrell - Beckenham Audi
The staff are very friendly, very helpful whenever I've rung themup. Even if they couldn't speak to me then ane there, they rang me back straight away. They're just really, really good. Treated me like a valued customer.
Mrs Janet Knight - Beckenham Audi
They were really friendly, knowledgeable, efficient. Just knew what they were talking about and assistedus in making our choice. They compute whatever we asked them they knew the answer for, just very efficient in their knowlrdge and how they served us.
Mr John Kavanagh - Beckenham Audi
For one thing I actually know the salesman in there anyway so there's a bit of a personal thing there but I've bought cars from there before and their attitude and helpfulness is really top hole stuff. Yeah, brilliant.
Miss L Howard - Dulwick Audi
Always calling up to make sure everything was alright.so he´s really, really efficient and helpful.
Mr B Thiselton - Crown Point. Volkswagen
What was it about the experience that made you completely satisfied? The identified the problem over the telephone, were able to book the car in a short notice and repaired it promptly.
Miss R Scragg - Crown Point. Volkswagen
What was it about the experience that made you completely satisfied? Polite staff. Given an appointment for the service quickly. Telephoned me when car ready to collect. Connected my mobile phone to the car.
Mr Goldsmith - Crown Point. Volkswagen
What was it about the experience that made you completely satisfied? Friendly and warm, especially Carole. A real sense they were trying to help me get it done as quickly and as cost effectively as possible and not drawing the experience out for profits sake.
Ms J Bertini - Crown Point. Volkswagen
Service was great! The company also provide hot tea and coffee, which makes me feel very comfortable. Thank you, again.
Ms D Geddes - Crown Point. Volkswagen
What was it about the experience that made you completely satisfied? They were very efficient, patient and keen to help out. They acted speedily so I could get in to a car quickly.
Mr Peakman - Sydenham Chrysler Dodge Jeep
The service is terrific!
Mr Birt - Sydenham Mercedes-Benz
Thanks for your email. This was the first time I used SG Smith, and I was impressed by the level of service in terms of communication and timing. Eugene looked after the car, and I appreciated that he kept me regulary updated as to what was going on and his flexibility in picking up and dropping off my car for me. I imagine I will be using SG Smith again.
Mr Briggs - Sydenham Mercedes-Benz
I was very pleased with the service I received on my car last Friday. The collection, updates during the day and return of the vehicle were all exemplary. I was very happy with the service and my wife and I will have no hesitation in using you again in the future to service our cars. I will be sure to score you highly on any request for feedback I receive from Mercedes.
Mr Breckman - Sydenham Mercedes-Benz
I was very pleased with the service.
Mr Butler - Crown Point. Volkswagen - 15th August 2012.
What was it about the experience that made you completely satisfied? The service was good. They were friendly, welcoming and a good attitude.
Mr Rodrigues - Crown Point. Volkswagen - 23rd July 2012.
Extremely helpful. Needed some scratch marks looked at, which they did for me.
Miss Nicola - Crown Point. Volkswagen - 12th July 2012.
What was it about the experience that made you completely satisfied? Good customer service. The staff were very efficient, attentive and friendly and resolved the problem professionally.
Miss James - Crown Point. Volkswagen - 24th July 2012.
What was it about the experience that made you completely satisfied? The customer service, politeness, speed and general accommodating feel I received from one particular employee called Owen Mitchell - very impressed!
Miss James - Crown Point. Volkswagen - 24th July 2012.
What was it about the experience that made you completely satisfied? The customer service, politeness, speed and general accommodating feel I received from one particular employee called Owen Mitchell - very impressed!
Miss Cutts - Crown Point. Volkswagen - 5th July 2012.
The car is brought around to the back door so I don't have to search for it in the car lot. They consider my travel needs during the day when I do not have the car and appear sympathetic to any problems I may have, enquiring about a loan car for example.
Dr G.A. Walker - Dulwich Audi - 5th September 2012.
My Husband and I have been driving for 35 yrs, we've experienced many levels of service from various garages, I have to say, none have been as good as Dulwich Audi. Efficient and return in perfect condition - excellent service.
Dr G.A. Walker - Dulwich Audi - 5th September 2012.
My Husband and I have been driving for 35 yrs, we've experienced many levels of service from various garages, I have to say, none have been as good as Dulwich Audi. Efficient and return in perfect condition - excellent service.
Mr Keith Watkins - Dulwich Audi - 20th August 2012.
Well, I think everything we asked, we were given a concise answer and we were extremely satisfied with the all round performance.
Mrs V.Roberts - Dulwich Audi - 20th August 2012.
basically, I went to quite a few car dealers but as soon as I went to Dulwich Audi I just thought the staff were absolutely exceptional. They were great, they put me at ease, really comprehensive, explained everything to me. I just felt very secure in their hands, because it was a large purchase.
Mrs T.Orchard - Dulwich Audi - 30th July 2012.
It was just easy to do business with, it was all very smooth
Mark Mckeever
- Beddington
Mercedes
- 14th July 2012.
I am very impressed with the level of service you provided and I will use you all the time from now on
Mark Thomas
- Beddington
Mercedes
- 14th May 2012.
very happy with service especially with Bob he has been excellent and explained eveything regarding the breakdown
Jonathon Hobson
- Beddington
Mercedes
- 30th August 2012.
would like to pass thanks to Bob who attended breakdown 'he was Brilliant'
Stuart Griffin
- Beddington
Mercedes
- 21st August 2012.
they are very good at what they do and I would recommend them to any body
Mr Mather
- Sydenham
Mercedes
- 1st August 2012.
On this occasion.... 10/5. Many thanks especially to Eugene!
Mr Brunyee
- Sydenham
Mercedes
- June 2012.
I would like to put on record the outstanding customer service I received from your staff, it has been a very long time since I have received such a high level of service
Mr Adams
- Bexley
Audi
- June 2012.
Just wanted to say, everyone at this dealership was very friendly and easy to deal with; would 100% tell friends and family to visit
Mr McKinlay
- Sydenham
Chrysler
- June 2012.
The situation was dealt with by Charlotte. I have been dealing with main dealers for twenty years and she was one of the very best. Great service, you should be very proud to have someone so good.