The S G Smith Motor Group founded in 1938 has been synonymous with the Motor Trade in South London for over 70 years.
S G Smith established with a reputation for being fully committed to the highest standards of Customer Experience. The Group combines the benefits of private family ownership with sufficient size and scale to be totally competitive in today’s highly contested Vehicle market both in Sales and Aftersales.
- Sydenham Volkswagen - 13/10/13
Simon did an excellent job on all fronts. He sourced a part from Germany, fixed the ignition, found and fixed a very irritating leak. All this he did in much less time than I feared. He kept us in touch via email and texts. He also arranged a courtesy car when my wife needed wheels! All in all we thought Simon’s service was above and beyond anything I have experienced in the motor industry.
Mr Manny Shah
- Crown Point Volkswagen - 14/02/2013
Customer service staff are very helpful and dealt with all my repair/service promptly. Resolved the fault in first visit.
- Crown Point Volkswagen- 06/02/2013
Staff friendly and work done well. Good advice. Reception good and staff phoned to say what had to be dine and when the car would be ready.
Mr Peter Fletcher
- Beddington Mercedes
Say a big thank you to your local team here at Croydon which is managed by Jackie. It has been my pleasure to have witnessed an exemplary support in service from Jackie’s team Could you please pass on my thanks to Jackie, Lisa, Kathy, Terry, Belinda, Chris and Lee.
Ms Jayne Cottrell - Beckenham Audi
The staff are very friendly, very helpful whenever I've rung themup. Even if they couldn't speak to me then ane there, they rang me back straight away. They're just really, really good. Treated me like a valued customer.
Mrs Janet Knight - Beckenham Audi
They were really friendly, knowledgeable, efficient. Just knew what they were talking about and assistedus in making our choice. They compute whatever we asked them they knew the answer for, just very efficient in their knowlrdge and how they served us.
Mr John Kavanagh - Beckenham Audi
For one thing I actually know the salesman in there anyway so there's a bit of a personal thing there but I've bought cars from there before and their attitude and helpfulness is really top hole stuff. Yeah, brilliant.
Miss L Howard - Dulwick Audi
Always calling up to make sure everything was alright.so he´s really, really efficient and helpful.
Mr B Thiselton - Crown Point. Volkswagen
What was it about the experience that made you completely satisfied? The identified the problem over the telephone, were able to book the car in a short notice and repaired it promptly.
Miss R Scragg - Crown Point. Volkswagen
What was it about the experience that made you completely satisfied? Polite staff. Given an appointment for the service quickly. Telephoned me when car ready to collect. Connected my mobile phone to the car.
Mr Goldsmith - Crown Point. Volkswagen
What was it about the experience that made you completely satisfied? Friendly and warm, especially Carole. A real sense they were trying to help me get it done as quickly and as cost effectively as possible and not drawing the experience out for profits sake.
Ms J Bertini - Crown Point. Volkswagen
Service was great! The company also provide hot tea and coffee, which makes me feel very comfortable. Thank you, again.
Ms D Geddes - Crown Point. Volkswagen
What was it about the experience that made you completely satisfied? They were very efficient, patient and keen to help out. They acted speedily so I could get in to a car quickly.
Mr Peakman - Sydenham Chrysler Dodge Jeep
The service is terrific!
Mr Birt - Sydenham Mercedes-Benz
Thanks for your email. This was the first time I used SG Smith, and I was impressed by the level of service in terms of communication and timing. Eugene looked after the car, and I appreciated that he kept me regulary updated as to what was going on and his flexibility in picking up and dropping off my car for me. I imagine I will be using SG Smith again.
Mr Briggs - Sydenham Mercedes-Benz
I was very pleased with the service I received on my car last Friday. The collection, updates during the day and return of the vehicle were all exemplary. I was very happy with the service and my wife and I will have no hesitation in using you again in the future to service our cars. I will be sure to score you highly on any request for feedback I receive from Mercedes.
Mr Breckman - Sydenham Mercedes-Benz
I was very pleased with the service.
Dealerships across South London
Investment in both facilities and staff training at each Centre ensures a complete range of professional dealer services are available. These include new & used vehicle sales, finance leasing & contract hire, Aftersales facilities for service & repairs together with parts and accessories.