S G Smith Service
Keeping Things Running Smoothly
As your Volkswagen Authorised Repairer, we can offer you a range of services and benefits, ensuring that your vehicle is maintained to the highest level for optimum performance, reliability and economy.
Volkswagen Service Regimes
Volkswagen drivers expect the highest standards of quality and reliability, so when it comes to servicing we wouldn't expect you to settle for anything less. To ensure we meet these high standards, our service staff and technicians are manufacturer trained and will only ever use Volkswagen original parts.
Why is servicing important?
To ensure that your Volkswagen runs at the optimum level of performance and economy, giving you mile after mile of trouble free motoring, its important to have a regular service. Plus, a full service history will help maintain the resale value of your car.
Volkswagen Service Promise
We support the ‘Volkswagen Service Promise' which is designed to help you manage your motoring costs and make like easier.
In addition to this, you will also receive the official Volkswagen stamp in your service book plus a feeling of confidence about the standard and quality of service.
We promise to match any like-for-like written quote for a service, maintenance or repair using Volkswagen Genuine Parts from any service provider within 5 miles.
We'll Fit Exterior Bulbs and Wiper Blades Free
We promise to fit exterior bulbs and wiper blades bought from us, free of charge. This includes side lights, headlights, brakelights, foglights, reversing lights and indicators. If you need interior, Xenon or LED bulbs replacing, we'll be happy to provide a competitive quote for fitting those too.
Free Visual Health Checks
We promise to give your car a 30-minute check of all of the basics, absolutely free and with no obligation. Call and ask us to book you in for an Express Visual Check (EVC) and we'll arrange it for you.
Affordable Service Plans
We promise to offer convenient service plans: either pay a one-off fixed price payment or spread the cost of your servicing into monthly instalments. Our Service Plans are tailored to your vehicle and are packed with extra benefits.
Real Value For Money
We promise to offer you the right service at the right time and at the right price; charging Volkswagen set times for all work and offering a 2-year parts and labour warranty on parts fitted after the manufacturer's warranty has expired.
No One Knows Your Volkswagen Better Than We Do
We promise that our Volkswagen experts will receive the latest Volkswagen training and have instant access to Volkswagen tooling and Volkswagen technology. Because we love your car as much as you do.
Free Road Test With a Technician if Required
We promise that if you want to demonstrate any vehicle problems, face-to-face with one of our technicians, just ask and we'll arrange for one to be available. Sometimes it really is better to show than tell.
A Range of Convenience Services to Suit Your Needs
We promise to help you get on with your life. You can take a courtesy car; we can pick up and drop your car back to you or even give you a lift into work, home or town. Just tell us which you'd prefer and we will arrange it for you.*
Free Wash and Vacuum
We promise that every time you come to us for any job that takes over an hour in our workshop, we'll wash and vacuum your car for free. If the job takes less than an hour but you'd still like it cleaned, just let us know and we'll still carry it out for free.
*Please note there is a charge of £12.50 for any courtesy car except if it is insured by the customer. Collection and delivery will incur a charge of £10 per journey.
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